This Cancellation/Refund Policy (“Policy”) governs the cancellation and refund terms for the use of the SuperSaga app (“App”) provided by Buffetism Group (“Company”). By using the App, you (“User”) acknowledge and agree to comply with this Policy.
1.1.1 Users understand and acknowledge that participating in real money gaming activities through the App carries financial risk. 1.2 In the event that a User incurs losses while playing matches on the App, the Company does not offer any refunds, reimbursements, or compensation for such losses. 1.3 Users are solely responsible for their gaming decisions, including the risks associated with financial losses.
2.2.1 Users can withdraw the balance shown on their dashboard at any time, subject to applicable withdrawal terms and conditions specified by the Company. 2.2 The Company strives to process withdrawal requests promptly, but the exact processing time may vary depending on various factors, including but not limited to banking procedures and technical limitations.
3.3.1 Users have the option to terminate their SuperSaga App account at any time by contacting the Company’s customer support. 3.2 Upon account termination, the User forfeits any remaining balance in their account, and the Company is not liable for any losses incurred as a result.
4. 4.1 Any disputes or complaints regarding the App, including billing or transactional matters, should be directed to the Company’s customer support. 4.2 The Company will make reasonable efforts to address and resolve such disputes or complaints in a timely manner.